Youth Opportunity Center Strategic Plan

November 1, 2016

Whitinger Strategic Services Facilitates Strategic Planning for Youth Opportunity Center

November 1, 2016 The Youth Opportunity Center (YOC) recently secured the services of Whitinger Strategic Services (WSS) to facilitate a strategic planning process that will ensure the continued relevance, sustainability, and growth of the organization. WSS worked with the YOC board of directors, management team, staff, and external stakeholders to develop a comprehensive four-year plan.

The project began with the development of survey questions and an extensive data gathering process completed through online surveys and focus groups. After connecting with hundreds of internal and external stakeholders, WSS completed a thorough analysis and summarization of the stakeholder feedback which was then delivered to the board of directors and senior management in a comprehensive report. Additionally, WSS hosted two planning sessions at their Muncie office for YOC board members and management staff. From these sessions, focus areas were identified, and specific goals were developed.

Whitinger Strategic Services used their experience in strategy, branding, and communication to provide a plan that, when implemented, will enhance the overall effectiveness of the organization and generate awareness of the organization’s important work with kids and families. Over the next four years, the YOC will work to accomplish twelve specific goals and initiatives in four primary areas of focus. WSS also helped the YOC develop an annual operating plan which outlines a complete set of intermediate objectives and actionable tasks that are necessary to reach the multi-year goals.

“It is a rewarding experience any time we have the opportunity to work with an organization at the most fundamental level in setting long-term strategy. When we are able to facilitate this process for an organization like the Youth Opportunity Center, that does so much good in the community and around the state, it’s truly special,” stated Whitinger Strategic Services’ Managing Director, Richard Crist.